Info
Resume
Projects
Info
Resume
Projects
Info
Resume
Projects

Megan Nguyen

Digital Product Designer

I design products that help people make confident decisions.

Since 2021, I’ve designed digital products that help people make confident choices in moments that are often complex, unfamiliar, or easy to get wrong. Most of my work sits at the intersection of product thinking, systems thinking, and execution. I've led end-to-end design across four storefronts that share one platform: product discovery, PDP, prescription flows, checkout, self-serve account, and AI-assisted experiences, turning messy logic, and business constraints into UX that feels clear and trustworthy.
Over the past five years, I’ve designed digital products that help people make confident choices in moments that are often complex, unfamiliar, or easy to get wrong. Most of my work sits at the intersection of product thinking, systems thinking, and execution. I’ve led end-to-end design across product discovery, PDP, PLP, checkout, and AI-assisted experiences, turning messy logic, business constraints, and large-scale product needs into UX that feels clear, trustworthy, and ready to ship.

Core strengths:

• Untangling complex flows and decision logic • Designing systems that scale, not just individual screens • Balancing business goals with user trust • Making brand experiences consistent across platforms and sub-brands • Applying AI in product design, from shipped experiences like KITS OpticianAI to accelerating research, synthesis, and iteration • Working comfortably with ambiguity, treating thin data and open questions as a place to start rather than a reason to stall • Building alongside engineering from the first conversation, designing with their constraints instead of handing off at the end
Outside of work, I’m usually hiking, cycling, or skiing, or in the kitchen pretending a slightly overcomplicated recipe counts as meditation.
Since 2021, I’ve designed digital products that help people make confident choices in moments that are often complex, unfamiliar, or easy to get wrong. Most of my work sits at the intersection of product thinking, systems thinking, and execution. I’ve led end-to-end design across product discovery, PDP, PLP, checkout, and AI-assisted experiences, turning messy logic, business constraints, and large-scale product needs into UX that feels clear, trustworthy, and ready to ship.

I design products that help people make confident decisions.

Core strengths:

• Untangling complex flows and decision logic • Designing systems that scale, not just individual screens • Balancing business goals with user trust • Making brand experiences consistent across platforms and sub-brands • Applying AI in product design, from shipped experiences like KITS OpticianAI to accelerating research, synthesis, and iteration • Working comfortably with ambiguity, treating thin data and open questions as a place to start rather than a reason to stall • Building alongside engineering from the first conversation, designing with their constraints instead of handing off at the end
Outside of work, I’m usually hiking, cycling, or skiing, or in the kitchen pretending a slightly overcomplicated recipe counts as meditation.

Work Experience

I’ve spent the last several years designing and shipping digital experiences in environments where things move fast and rarely start perfectly defined.
I’ve spent the last several years designing and shipping commerce experiences in environments where things move fast and rarely start perfectly defined.
Digital Product Designer

2026 - Present

Arc'teryx

Digital Product Designer

2024 - 2026

KITS Eyecare

UX Designer

2023 - 2024

Flash Pharmacy

Digital Experience Designer

2021 – 2023

Refine Digital Media

Digital Marketing Specialist

2016 - 2018

Charm Pop Cards

UX Designer

2023 - 2024

Flash Pharmacy

Digital Experience Designer

2021 – 2023

Refine Digital Media

Digital Marketing Specialist

2016 - 2018

Charm Pop Cards

Digital Product Designer

2024 - Present

KITS Eyecare

Education & Certifications

I graduated from

Interactive Media Design

 at Fanshawe College in London, ON. Since then, I’ve continued to deepen my UX practice through the

Google UX Design Certificate (Coursera)

,

Contentsquare Certification

, and most recently

AI for UX Design by Designlab

. I don’t plan to stop learning anytime soon.

Projects

Lens selection - the most complex decision in prescription eyewear

KITS

PLP optimization for confident product discovery

KITS

Checkout simplification for prescription commerce

KITS

Re-architecting navigation & discovery to support a new product line

KITS

Scaling KITS with a design system built for speed and consistency

KITS

Projects

Lens selection - the most complex decision in prescription eyewear

KITS

PLP optimization for confident product discovery

KITS

Checkout simplification for prescription commerce

KITS

Re-architecting navigation & discovery to support a new product line

KITS

Scaling KITS with a design system built for speed and consistency

KITS

Projects

Lens selection - the most complex decision in prescription eyewear

KITS

PLP optimization for confident product discovery

KITS

Checkout simplification for prescription commerce

KITS

Re-architecting navigation & discovery to support a new product line

KITS

Scaling KITS with a design system built for speed and consistency

KITS

Projects

Lens selection - the most complex decision in prescription eyewear

KITS

PLP optimization for confident product discovery

KITS

Checkout simplification for prescription commerce

KITS

Re-architecting navigation & discovery to support a new product line

KITS

Scaling KITS with a design system built for speed and consistency

KITS

Projects

Lens selection - the most complex decision in prescription eyewear

KITS

PLP optimization for confident product discovery

KITS

Checkout simplification for prescription commerce

KITS

Re-architecting navigation & discovery to support a new product line

KITS

Scaling KITS with a design system built for speed and consistency

KITS

©2026 — Built by Meg. Still iterating.

©2026 — Built by Meg. Still iterating.